Dimension 3 of 7

Leadership & Management Capability

The extent to which leaders and managers understand what is expected of them, are equipped and supported to lead inclusively and effectively, and create the clarity, trust, accountability and performance conditions their teams need to succeed.

3 of 7
1. The organisation has a clear leadership framework or model that defines the behaviours and expectations of leaders and managers at different levels.
2. Leaders and managers understand the organisational strategy and can clearly translate it into meaningful priorities, goals and expectations for their teams.
3. Leaders role-model the organisation’s values, demonstrate inclusive leadership, build trust and empathy, and are confident having challenging conversations when required.
4. Leaders and managers create the conditions for high performance through clear goals, regular structured one-to-ones, ongoing feedback and appropriate adjustment when priorities or performance change.
5. Leadership and management development is targeted at genuine organisational and capability needs, with leaders supported and held accountable for applying what they learn in practice.

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